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FreakWare Return Policy
Please don't hesitate to contact us with any questions or concerns. If you need to return an item, please make note of our 30 day return policy:
If your FreakWare was damaged during shipment, we will replace it.
If the item arrived defective, we will replace it.
If we shipped the wrong item, we will take it back and mail you the correct item once original has been received.
For all other returns, the product must be in new condition with original packaging and accessories.
All returns must be made within 30 days of the date you received the item.
Send us an email explaining the problem and include the following information:
Why you want to return the item, including photos or video of the problem
Your order number and date of purchase
Your name, address, email address and best contact number.
Once your concern is approved for an RMA, we will email you the RMA number, return shipping label along with detailed return shipping instructions. Once we have received the item and verified the contents, we will issue the refund to your original payment method.